Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-falcon-heights-texas.primarycareaid.com (hereafter referred to as “In-Home Aide Falcon Heights Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This Privacy Policy covers all aspects of our website, applications, services, and products offered under the domain https://in-home-aide-falcon-heights-texas.primarycareaid.com. Please note that this policy does not extend to external platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You receive communications from us, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal data to enhance your experience and provide our services effectively. This includes:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, including payment card details (encrypted) and billing addresses.
  • Financial Information: Information related to your financial status or transactions, such as bank account details (for direct deposits or payments).
  • Purchase Information: Details of products or services you’ve purchased from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your physical location when using our location-based services (with your consent).
  • Feedback: Responses to surveys or feedback forms you choose to complete.
  • Social Media Information: Data collected from social media platforms when you interact with our content or engage with us on these platforms.
  • Product Information: Details about products you’ve shown interest in, viewed, or purchased, including preferences and usage patterns.

We collect this data through various methods: user input forms, interactions with our services, automated technologies (like cookies), and third parties who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve different functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as secure login and account management.
  • Preference: They remember your preferences and settings, like language selection.
  • Analytics: Used to collect aggregate data about user interactions with our site for performance measurement and improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for backup, tax, and audit purposes. Once the retention period expires or upon request for deletion, we securely delete or anonymize your personal data.

Security Measures

We take robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data, both at rest and in transit.
  • Secure third-party processing for payment transactions.
  • Implementation of physical, technical, and administrative safeguards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and notify you.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right not to be subject to automated decision-making or profiling.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page, and we encourage you to review it regularly.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or our data handling practices, please contact us:

  • By email: [email protected]
  • By mail: In-Home Aide Falcon Heights Texas, Privacy Team, [Address], [City, State, ZIP Code]